I love journaling and I completely agree with having a hard bound journal because it feels more real than a digital one. They are amazing for getting things out of your head and checking your progress. As someone who struggles with keeping on task and time management, journaling has been such an amazing tool. This is a great podcast episode and has loads of hints and tips that are very useful.

In the episode I refer to the 5 Whys technique, and said I would add that to his post.

The '5 Whys' technique is a simple yet powerful tool for root cause analysis. It involves asking "why" five times, or as many times as needed, to get to the root cause of a problem. Here's how it works:

1. Identify the Problem: Clearly describe the issue you're facing.

2. Ask Why: Ask why the problem occurred and write down the answer.

3. Repeat: Ask why the previous answer is the case. Again, write down the answer.

4. Continue Asking Why: Repeat this process until you've asked "why" five times or until you reach the fundamental cause of the problem.

5. Address the Root Cause: Once you've identified the root cause, you can develop a strategy to address it and prevent the issue from recurring.

Here's a brief example:

Problem: The customer did not receive their order.

1. Why did the customer not receive their order?

   • The shipment was delayed.

2. Why was the shipment delayed?

   • The warehouse was out of stock.

3. Why was the warehouse out of stock?

   • The inventory was not replenished in time.

4. Why was the inventory not replenished in time?

   • The supplier sent the materials late.

5. Why did the supplier send the materials late?

   • There was an issue with the supplier's production process.

By identifying and addressing issues at the root, businesses can improve processes and prevent future problems.